What Happens to Your Debts While You’re Inside?
From credit cards to unpaid fines, understanding your rights and options while incarcerated

Your browser window currently does not have enough height, or is zoomed in too far to view our website content correctly. Once the window reaches the minimum required height or zoom percentage, the content will display automatically.
Alternatively, you can learn more via the links below.

Generally, debts can be put into two categories.
First, there are private debts (e.g. from a bank, a landlord, a car dealer, or ‘Afterpay’).
Second, there are debts owed to the State (e.g. unpaid fines).
When it comes to private debts, it’s important to know who you need to pay, and how much you owe.
You can ask for an account of your debts by contacting agencies such as ‘Equifax’ (PO Box 964, North Sydney NSW 2059).
In Queensland, debts are unable to be recovered after 6 years.
Importantly, the National Credit Code (NCC) is a useful tool.
Under the NCC, lenders can be charged if they do not do certain things once a borrower says they are in financial hardship.
If you tell a lender that you are in financial hardship, the lender must:
If the lender doesn’t respond, or is unfair, you can complain to the Australian Finance Complaints Authority (AFCA) at (Australian Financial Complaints Authority Limited, GPO Box 3, Melbourne, VIC 3001).
Or, you can go to the Federal Court and ask a judge to change the terms of the loan.
The National Credit Code applies everywhere in Australia and can be found in Schedule 1 of the National Consumer Credit Protection Act.
Debts from unpaid fines are different.
In some jurisdictions including Queensland, you can you apply for work or alternative activities to count as payment of a fine debt under a Work Development Order (WDO).
You can also apply for a fine to be waived.
Each state will take into account different circumstances when deciding whether to waive your fine.
While it is important to look at the law that applies where you live, fines might be waived because of:
To get a fine waived, you will need to write to the issuing agency and explain the reasons why you can’t pay.
Financial Counsellors can help you with debts. Ask if your prison offers financial counselling.
Generally, debts can be put into two categories.
First, there are private debts (e.g. from a bank, a landlord, a car dealer, or ‘Afterpay’).
Second, there are debts owed to the State (e.g. unpaid fines).
When it comes to private debts, it’s important to know who you need to pay, and how much you owe.
You can ask for an account of your debts by contacting agencies such as ‘Equifax’ (PO Box 964, North Sydney NSW 2059).
In Queensland, debts are unable to be recovered after 6 years.
Importantly, the National Credit Code (NCC) is a useful tool.
Under the NCC, lenders can be charged if they do not do certain things once a borrower says they are in financial hardship.
If you tell a lender that you are in financial hardship, the lender must:
If the lender doesn’t respond, or is unfair, you can complain to the Australian Finance Complaints Authority (AFCA) at (Australian Financial Complaints Authority Limited, GPO Box 3, Melbourne, VIC 3001).
Or, you can go to the Federal Court and ask a judge to change the terms of the loan.
The National Credit Code applies everywhere in Australia and can be found in Schedule 1 of the National Consumer Credit Protection Act.
Debts from unpaid fines are different.
In some jurisdictions including Queensland, you can you apply for work or alternative activities to count as payment of a fine debt under a Work Development Order (WDO).
You can also apply for a fine to be waived.
Each state will take into account different circumstances when deciding whether to waive your fine.
While it is important to look at the law that applies where you live, fines might be waived because of:
To get a fine waived, you will need to write to the issuing agency and explain the reasons why you can’t pay.
Financial Counsellors can help you with debts. Ask if your prison offers financial counselling.
There is a lot of talk about human rights in prison – with things like ‘the Mandela Rules’, ‘the principle of equivalence’, and access to health care without discrimination.
In law, silence is considered a fundamental right that provides fairness in criminal proceedings.
Australia has two sources of law: legislation and common law. Legislation is made by parliaments and is available in documents called acts. Common law is made by judges in court decisions and covers areas that have not been legislated.
This guide doesn’t assume fair treatment, but it hopes to offer some tools to help you navigate online court while in prison.
There is a lot of talk about human rights in prison – with things like ‘the Mandela Rules’, ‘the principle of equivalence’, and access to health care without discrimination.
Procedural fairness, often called “natural justice”, is a collection of rights, established under common law in Australia around the 1980s.
The concern for those who are subjected to government decisions is that they often do not get to see the integrity of the information which was considered by the decision-maker and don’t get to check if it’s correct.
One of the most important aspects of self-advocacy in prison is to understand the rights of prisoners and the limitations of power of prison authorities.