A New System for Making Calls to the ALS From Prison
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In March 2024, the Aboriginal Legal Service NSW/ACT (‘ALS’) launched a new system for handling phone calls from prisons. This system is designed to provide help faster and more smoothly.
If you are an Aboriginal person in a NSW prison, you can still reach the ALS on the same CADL list number: #12. In the ACT, dial 6120 8800.
Your call will be answered by a new team of ALS staff dedicated to answering prison calls. This team is called the Inmate Referral and Advice Service. They are available Monday to Friday, 9am – 5pm. If you call outside of business hours, you can leave a voicemail.
If your question is about your current criminal law case, you will be transferred to the ALS office that is running your case. If the team can’t reach the ALS office or lawyer you need right away, they will send an email with your message.
There is also a solicitor available who can provide information and referrals, advice and some legal assistance to Aboriginal people in custody.
For example, you can call if you have a question about:
- Civil law;
- Issues with police;
- Housing;
- Compensation;
- Issues in prison;
- Criminal law;
- AVOs;
- Other legal problems.
So if you are an Aboriginal inmate in NSW or the ACT and you have a legal problem, call the ALS.
In March 2024, the Aboriginal Legal Service NSW/ACT (‘ALS’) launched a new system for handling phone calls from prisons. This system is designed to provide help faster and more smoothly.
If you are an Aboriginal person in a NSW prison, you can still reach the ALS on the same CADL list number: #12. In the ACT, dial 6120 8800.
Your call will be answered by a new team of ALS staff dedicated to answering prison calls. This team is called the Inmate Referral and Advice Service. They are available Monday to Friday, 9am – 5pm. If you call outside of business hours, you can leave a voicemail.
If your question is about your current criminal law case, you will be transferred to the ALS office that is running your case. If the team can’t reach the ALS office or lawyer you need right away, they will send an email with your message.
There is also a solicitor available who can provide information and referrals, advice and some legal assistance to Aboriginal people in custody.
For example, you can call if you have a question about:
- Civil law;
- Issues with police;
- Housing;
- Compensation;
- Issues in prison;
- Criminal law;
- AVOs;
- Other legal problems.
So if you are an Aboriginal inmate in NSW or the ACT and you have a legal problem, call the ALS.
Date Published
January 30, 2025
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