Australia's National
Prison Newspaper

Australia's National
Prison Newspaper

Welcome to About Time

About Time is the national newspaper for Australian prisons and detention facilities

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ISSUE NO. 2

AUGUST 2024

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Legal Corner

Freedom of Information (Part One of Two)

A how-to guide on requesting access to your personal information and why it’s important

Daniel Vansetten spent around 12 years in prison and has since gone on to study a Bachelor of Law at university. He uses his lived experience and study to advocate for prison reform, providing volunteer services to prison reform advocates across Australia.

Leiada Krozjhen

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Introduction

This is the first of a two-part series on Freedom of Information (FOI), (also called Right to Information). In this part, we explain why FOI is important and how to lodge an application for information.

How and what decisions are made by prison authorities

Prison authorities regularly make decisions for individuals in prison. These include for case management, prison transfers, parole and community supervision, and the need to participate in rehabilitation programs. These decisions must be justified by the information the authorities hold or have access to. Prisoners subjected to these decisions often do not know what information has been used to make these decisions and, therefore, may not know whether that information is incomplete or incorrect.

The specific information that prison authorities use to make decisions may include prisoner case notes and behavioural reports, clinical pre- and post-treatment reports, findings and recommendations from your initial intake interview, even records of past decisions. If this information is either incomplete or incorrect, then a decision made as a result may be inappropriate.

You may have a right to access some or all of this information under Freedom of Information. Each state and territory has its own Act that covers your rights and processes on information held by government departments. These laws can allow individuals to access their personal information. There are, however, some circumstances where information may be exempt from being provided to you, such as when it includes personal information of others or when disclosure would be contrary to the public interest.

Identifying issues

In most situations, the information that prison authorities have is likely complete and correct. However, if you are subjected to a decision that does not seem appropriate, then it may be that there is something wrong with the information considered to make that decision. This is where Freedom of Information (FOI) processes can assist.

Incomplete or incorrect information may be the result of many things. It could be caused by a genuine mistake. It could be that information has changed over time and was not updated on certain records. Or it could be caused by incompetent record keeping or even something sinister.

No matter the reason, decisions made from incomplete or incorrect records can have a significant impact on you.

Freedom of information processes also provide avenues to update or correct that information if required.

How to make an application

Freedom of information processes vary across each jurisdiction. Most jurisdictions provide a pre-made application form to assist with making an application.

Any person in prison seeking to make an application should first ask prison management whether there is a pre-made form for applications. If there is no pre-made form, then people can simply write a letter to request information. Your letter must contain:

  1. Your name and address (the prison address if you are in prison)
  2. That you are applying for personal information under the relative legislation (see table below for legislation by jurisdiction)
  3. Specifics about the information you seek, with relative dates if known. For example, you may seek: ‘all case notes recorded against me between 01 June 2022 and 31 May 2024’
  4. Whether you are seeking a fee waiver due to financial hardship

See the following table for the address to send your application. This address can also be used for general inquiries about the processes for accessing your personal information.

Introduction

This is the first of a two-part series on Freedom of Information (FOI), (also called Right to Information). In this part, we explain why FOI is important and how to lodge an application for information.

How and what decisions are made by prison authorities

Prison authorities regularly make decisions for individuals in prison. These include for case management, prison transfers, parole and community supervision, and the need to participate in rehabilitation programs. These decisions must be justified by the information the authorities hold or have access to. Prisoners subjected to these decisions often do not know what information has been used to make these decisions and, therefore, may not know whether that information is incomplete or incorrect.

The specific information that prison authorities use to make decisions may include prisoner case notes and behavioural reports, clinical pre- and post-treatment reports, findings and recommendations from your initial intake interview, even records of past decisions. If this information is either incomplete or incorrect, then a decision made as a result may be inappropriate.

You may have a right to access some or all of this information under Freedom of Information. Each state and territory has its own Act that covers your rights and processes on information held by government departments. These laws can allow individuals to access their personal information. There are, however, some circumstances where information may be exempt from being provided to you, such as when it includes personal information of others or when disclosure would be contrary to the public interest.

Identifying issues

In most situations, the information that prison authorities have is likely complete and correct. However, if you are subjected to a decision that does not seem appropriate, then it may be that there is something wrong with the information considered to make that decision. This is where Freedom of Information (FOI) processes can assist.

Incomplete or incorrect information may be the result of many things. It could be caused by a genuine mistake. It could be that information has changed over time and was not updated on certain records. Or it could be caused by incompetent record keeping or even something sinister.

No matter the reason, decisions made from incomplete or incorrect records can have a significant impact on you.

Freedom of information processes also provide avenues to update or correct that information if required.

How to make an application

Freedom of information processes vary across each jurisdiction. Most jurisdictions provide a pre-made application form to assist with making an application.

Any person in prison seeking to make an application should first ask prison management whether there is a pre-made form for applications. If there is no pre-made form, then people can simply write a letter to request information. Your letter must contain:

  1. Your name and address (the prison address if you are in prison)
  2. That you are applying for personal information under the relative legislation (see table below for legislation by jurisdiction)
  3. Specifics about the information you seek, with relative dates if known. For example, you may seek: ‘all case notes recorded against me between 01 June 2022 and 31 May 2024’
  4. Whether you are seeking a fee waiver due to financial hardship

See the following table for the address to send your application. This address can also be used for general inquiries about the processes for accessing your personal information.

Legal Q&A

Do you have a general legal query that you want answered?
Is  there an area of law that you think people inside should know more about? Submit your question in the provided form, and we might publish an answer in the paper.

Submit Your Question

Fees and fee waivers

People who live in New South Wales, Queensland or the Australian Capital Territory can access their personal records without any fees. Victoria, Tasmania and South Australia all charge a fee (as per the table below). These fees can be waived for financial hardship. Most jurisdictions usually consider people in prison as  facing financial hardship. Simply state in your application that you are applying for a fee waiver due to financial hardship due to imprisonment and provide your CRN (or prison number). You will be notified whether the fee waiver is granted.

South Australia, however, requires more information to prove financial hardship. A person incarcerated in South Australia must prove that they are not receiving enough money to cover their total weekly expenses. This is often easy to prove, and may require a simple written explanation of your daily prison expenses together with a print off of your prison account. Your explanation can include why you need to spend on supplementary canteen food, such as health food to ensure a balanced diet or sweets to minimise the mental health impacts of the prison environment.

FOI for medical records

Obtaining personal information is not just limited to information held by prison authorities. People can also obtain their medical records from prison health services. Applications for health records must, however, be made to the health agency rather than the prison authorities. Find the relevant addresses in the table above.

Part two – next edition

Stay tuned for part-two in the next edition of About Time, where we explain the review processes- what to do if you are unhappy with the response to your application.

If you find that any information here is incorrect, please let us know.

Fees and fee waivers

People who live in New South Wales, Queensland or the Australian Capital Territory can access their personal records without any fees. Victoria, Tasmania and South Australia all charge a fee (as per the table below). These fees can be waived for financial hardship. Most jurisdictions usually consider people in prison as  facing financial hardship. Simply state in your application that you are applying for a fee waiver due to financial hardship due to imprisonment and provide your CRN (or prison number). You will be notified whether the fee waiver is granted.

South Australia, however, requires more information to prove financial hardship. A person incarcerated in South Australia must prove that they are not receiving enough money to cover their total weekly expenses. This is often easy to prove, and may require a simple written explanation of your daily prison expenses together with a print off of your prison account. Your explanation can include why you need to spend on supplementary canteen food, such as health food to ensure a balanced diet or sweets to minimise the mental health impacts of the prison environment.

FOI for medical records

Obtaining personal information is not just limited to information held by prison authorities. People can also obtain their medical records from prison health services. Applications for health records must, however, be made to the health agency rather than the prison authorities. Find the relevant addresses in the table above.

Part two – next edition

Stay tuned for part-two in the next edition of About Time, where we explain the review processes- what to do if you are unhappy with the response to your application.

If you find that any information here is incorrect, please let us know.

Freedom of Information (Part Two): Review Options

Freedom of Information (Part Two): Review Options

Freedom of Information (Part Two): Review Options

By Daniel Vansetten
By Daniel Vansetten

This is the second part of a two-part series on Freedom of Information (or Right to Information) laws. This part discusses ‘review processes’ – that is, what can be done if you are unhappy with the FOI decision, particularly if you were refused information and you think this was incorrect.

Legal Corner

ISSUE NO. 5

10 MIN READ

What You Need to Know About OPCAT

What You Need to Know About OPCAT

What You Need to Know About OPCAT

By Andreea Lachsz
By Andreea Lachsz

When people are imprisoned, they lose their freedom, but they do not lose all of their human rights. International human rights law makes this very clear.

Legal Corner

ISSUE NO. 2

9 MIN READ

Around the Country: Parole

Around the Country: Parole

Around the Country: Parole

By Fitzroy Legal Service, Prisoners Legal Service (NSW Legal Aid), Prisoners Legal Service (QLD) and About Time
By Fitzroy Legal Service, Prisoners Legal Service (NSW Legal Aid), Prisoners Legal Service (QLD) and About Time

Parole is a process that gives some people the ability to get out of prison and serve the last part of their sentence in the community, under the supervision of Community Corrections (which used to be known as Probation and Parole).

Legal Corner

ISSUE NO. 6

10 MIN READ

Do You Have a Right to Legal Representation?

Do You Have a Right to Legal Representation?

Do You Have a Right to Legal Representation?

By Daniel Vansetten
By Daniel Vansetten

If you believe your right to a fair trial has not been provided, you should seek advice from a lawyer.

Legal Corner

ISSUE NO. 7

5 MIN READ

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Silence May Be Golden, but Is It a ‘Right’?

By Daniel Vansetten

In law, silence is considered a fundamental right that provides fairness in criminal proceedings.

Legal Corner

ISSUE NO. 9

5 MIN READ

Common Human Rights Issues in Prison

By Prisoners’ Legal Service (Queensland)

This article discusses some of the human rights that may be relevant in prison with reference to human rights protections under the Human Rights Act 2019 (QLD) in Queensland.

Legal Corner

ISSUE NO. 8

6 MIN READ

Legal Q&A – No Body, No Parole

By About Time

I wonder if you could explain the new "No Body No Parole" law in New South Wales, where now people charged with murder or manslaughter need letters from the head of police?

Legal Corner

ISSUE NO. 8

3 MIN READ

The Federal Election: Voting and More

By About Time

The federal election is coming up. It happens about every three years. It’s for electing the government for the whole country – the federal government.

Legal Corner

ISSUE NO. 8

9 MIN READ

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A place for news and education, expression and hope.

Help us get About Time off the ground. All donations are tax deductible and will be vital in providing an essential resource for people in prison and their loved ones.

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